Terms

Your agreement to participate in this analysis is conditional upon the following terms:

Confidentiality and data protection: Each party to this Agreement is likely to disclose information and advice to the other party in the course of this "assignment" (namely this research or any further analysis). The party receiving the information ("the receiving party") will not divulge or communicate such information to any person, other than a person whose business requires that person to have the information to enable the assignment to be progressed. This restriction does not apply to information which the receiving party must by law disclose, or to information which is either already in the public domain or enters the public domain through no fault of the receiving party.

You ("the Client") agree that Mercer will be entitled to disclose information relating to the Services or the Client to regulators and otherwise as required by law. The Client also agrees that, notwithstanding the provisions of the previous paragraph, Mercer may disclose the identities of the Client's nominated contacts and information about the terms of this Agreement to any holding company of Mercer or any subsidiary of any holding company of Mercer ("a Mercer group company") whether in the European Economic Area or elsewhere. The Client will ensure that any nominated contact who does not wish to be contacted about other services provided by any Mercer group company is aware that he or she should advise the Client's usual Mercer consultant accordingly. The Client also agrees that Mercer may use information provided by the Client and Mercer's other clients to build databases for internal use by Mercer staff; these databases are intended to benefit all clients by improving the quality of Mercer's advice, but Mercer will not disclose them to any third party in a manner which allows particular clients or individuals to be identified.

This Agreement is made on the basis that each party is entitled to assume that the other has complied and will continue to comply with its obligations arising from the data protection and privacy laws in force from time to time to the extent that those obligations are relevant to this Agreement.

To the extent that Mercer processes personal data on behalf of the Client, Mercer confirms that it will act only on the instructions of the Client or someone authorised by the Client for this purpose. Mercer also confirms that it has taken appropriate technical and organisational measures against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

Other terms and conditions: This Agreement supersedes and replaces any existing agreement between us relating to the subject-matter of this Agreement. It shall not be amended except by the written agreement of both parties.

This Agreement will be governed by and interpreted in accordance with the law of England and Wales and will be subject to the exclusive jurisdiction of the courts.

Mercer LLC ensures all data collected in this questionnaire will be deemed confidential. The data will be incorporated into Mercer's Database and utilized to produce aggregated statistics and analyses for various reports, including custom analyses. Mercer will maintain the highest levels of data security and ensure confidentiality of all data submitted. Your organisation's name may appear in a list of participating organisations for these reports.

Definitions

The following terms are used in the survey. The definitions below will assist you in answering the questions.

Position - your role in your organisation.

Organisation - what best describes the nature of the organisation for which you are reporting data ('your organisation') - corporate, subsidiary, division or group.

Presence - what is the geographical presence of your organisation - local, national, multi-national/single region, multi-national or global.

Headquarters - in which region is your organisation headquartered - Western Europe, Eastern Europe, North America, South America, Middle East, Far East, Australia/New Zealand or Africa.

Industry/sector - in which industry/sector does your organisation operate (from extensive list available).

Headcount - the approximate number of employees in your organisation.

Voluntary turnover - the approximate number of resignations each year as a percentage of the headcount (above).

Paybill - the approximate total paybill for your organisation. Paybill includes costs of salaries, guaranteed earnings plus variable earnings such as bonuses and sales commission. It excludes the costs of benefits, LTI valuations and social costs. Please define the currency you are using.

Revenue - the approximate annual revenue for your organisation. Please define the currency you are using.

Business growth - please describe the growth of your organisation relative to the growth expected of the market in which it operates - significantly faster, faster, same, slower or significantly slower.

Compensation resources - please provide details of the number of compensation professionals employed in your organisation, at the levels defined. Where you have people who are part-dedicated to managing compensation please aggregate the number people/part-people.

Delivery - by rating the extent to which you agree with the statements listed you are providing a measure of the service level associated with the delivery of these tasks.

Importance - please rate the importance of these activities to your organisation - very important, important, fairly important, not very important or not important